Правила за извършване на доставка
Shipping Policy
Thank you for shopping with 111 Collective.
We’re committed to delivering your order safely and as quickly as possible.
Processing Time
All orders are processed within 1–10 business days after payment confirmation.
During high-demand periods, launches, or holidays, processing times may be slightly extended.
Once your order has been shipped, you will receive a confirmation email with tracking information (if available).
Shipping Times
Bulgaria
Estimated delivery time: 1–7 business days
Europe
Estimated delivery time: 4–15 business days
International
Estimated delivery time: 7–21 business days
Please note that shipping times may vary depending on the destination, customs processing, and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions for limited periods.
Customs & Import Taxes
For international orders, customers may be responsible for customs duties, import taxes, or additional fees required by their country.
111 Collective is not responsible for delays caused by customs.
Incorrect Address
Please ensure your shipping information is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses. If you notice a mistake, contact us immediately at your support email before the order is dispatched.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact us and we will do our best to assist you.
However, once an order has been handed over to the shipping carrier, delivery responsibility belongs to the courier service.
Contact
For any shipping-related questions, please contact us at:
Email: hello@collective111.com